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Fast, professional washing machine repairs for Camps Bay homes and businesses, backed by a 6 month workmanship warranty.
Tell us what's happening, and we'll call you back to confirm a technician near you.
Camps Bay is one of Cape Town's most sought-after beachfront suburbs, with homes tucked between Victoria Road and the slopes of the Twelve Apostles, and like anywhere else, a washing machine in the area will eventually stop draining, refuse to spin, or start leaking water onto the floor. When that happens, AE Refrigeration sends a technician out to your Camps Bay beach or Victoria Road address to find out exactly what's wrong, rather than guessing over the phone.
We repair most washing machine brands found around Camps Bay, including LG, Defy, Hisense, Siemens and Smeg, and always give you a clear, upfront quote before any repair work begins.
If your washing machine is leaving clothes soaking wet, won't drain, is leaking onto the floor, or is banging around during the spin cycle, don't wait for it to get worse. We'll check the appliance, identify the fault and, where possible, get your washing machine working again during the same visit.
We attend washing machine repair callouts throughout Camps Bay, from the apartments and homes close to the beach to properties further up towards the slopes of Table Mountain. Whether it's a family washing machine or an appliance in a holiday rental, we can come out and diagnose the problem where it is.
Camps Bay properties can have very different layouts and access, particularly around the steeper residential roads, but that doesn't change how we approach the repair. We inspect the appliance properly, identify the fault and explain the repair before getting started.
We also work in the surrounding Atlantic Seaboard areas, including Bakoven, Clifton and nearby parts of Hout Bay.
Not every washing machine problem is obvious. Sometimes the machine won't even switch on. Other times it's more subtle: the drum fills and agitates fine but the clothes come out still soaking wet, there's a puddle forming under the machine after every wash, or you've started hearing a bang or scrape partway through the spin cycle.
A machine that drains slowly or not at all can point to a blocked filter, a failing drain pump or a kinked hose, while a drum that won't spin properly often comes down to a worn belt, a tired motor or a control board that isn't sending the right signal. Because several of these faults show similar symptoms, we don't like guessing at a cause over the phone. A technician needs to actually open up the machine and check the pump, belt, bearings and control board on-site before recommending what to fix, so you're not paying for parts you didn't need.
These are the washing machine problems our Camps Bay customers call us about most often.
Blocked filters, faulty drain pumps or kinked hoses commonly prevent proper draining.
If the drum won't spin or clothes come out soaking wet, the cause is often worn belts, faulty motors or damaged bearings.
Often linked to door lock faults, control board issues or power supply problems.
Usually caused by damaged door seals, hoses or a cracked detergent drawer housing.
Grinding or rumbling during the spin cycle usually points to worn drum bearings or an unbalanced load.
Can be caused by a control board fault, an overheating motor or a door lock that loses contact.
This is one of the most common calls we get, and there isn't a single answer. A washing machine that won't drain, or spins weakly, can come down to any one of several parts, and a few of them produce very similar symptoms.
The drain pump is often the first thing people suspect, and a blocked or failed pump will certainly stop a machine draining. But we also see plenty of cases where the pump is fine and the real issue is a blocked filter clogged with coins, buttons and fluff, a kinked or crushed drain hose, a worn drive belt slipping on the motor pulley, a door lock that isn't confirming closed, or a control board that isn't sending the spin command through. Unbalanced loads and worn drum bearings can also stop a spin cycle from completing properly.
Because several of these issues look almost identical from the outside, we don't like guessing at a cause over the phone or replacing parts on a hunch. A technician needs to actually test the pump, filter, belt, door lock and control board on-site before recommending what to fix, so you're not paying for parts you didn't need.
Request a callout online or by phone, and tell us what your washing machine is doing.
A technician visits your Camps Bay property and identifies the exact fault.
You receive a clear quote before any repair work begins.
Approved repairs are carried out using quality parts, backed by our 6 month warranty.
Camps Bay homes run all types of washing machines, from a compact top-loader in a flat to a full-size front-loader in a busy family household, and the way each type is built changes how it's diagnosed and repaired.
We regularly work on:
A front-loader relies on a different drum bearing and door-seal arrangement to a top-loader, so a fault that causes one machine to leak isn't necessarily what's wrong with the other. Our technicians identify the type of machine first, rather than assuming every washing machine problem has the same fix.
Most repairs booked and diagnosed within 24–48 hours, with priority commercial callouts.
All repairs are backed by a workmanship warranty for genuine peace of mind.
Experienced, background-checked technicians trained across all major appliance brands.
No hidden costs, you approve the quote before any work begins.
It's a fair question, especially if the machine is getting on in years or this isn't the first time it's given trouble. There's no single rule that applies to every situation, but it's worth weighing up how old the machine is, what the fault actually is, how much the repair will cost, and whether parts are still available for that model.
A motor or control board replacement on an older machine is a bigger decision than replacing a door seal or a drain pump. If the machine has needed repeated repairs already, or the fault points to a cracked drum or major bearing failure, replacement might make more sense. But plenty of alarming-sounding problems, like a loud bang during the spin cycle or a machine that won't drain, turn out to be a straightforward, affordable fix.
If you're not sure whether your washing machine is worth repairing, let us inspect it first. We'll explain what the problem is and what the repair involves so you can make an informed decision.
Our technicians are ready to diagnose and repair your appliance. Call now or request a callback.
This is another question that doesn't have a single answer, and we'd rather be upfront about that than quote a number that doesn't hold up once a technician has actually looked at the machine. Repair costs depend on the diagnosis itself, the type of machine, the specific fault, and which parts are needed to fix it.
A worn door seal or a blocked filter is generally a small, affordable repair. A motor, drum bearing or control board replacement involves more parts and labour, and costs more accordingly. The type of machine also plays a part, since a front-loader generally has more components than a basic top-loader.
That's why we diagnose the fault first and give you a clear, upfront quote before any work begins, so you know exactly what you're paying for and why, with no surprises added on afterwards.
Blocked filters, a faulty drain pump or a kinked or blocked hose are the most common causes. A technician can check each of these on-site.
This is often caused by worn drive belts, a failing motor, damaged bearings or an unbalanced load sensor.
In most cases, yes. Our technicians carry common parts and tools and can usually diagnose and repair your machine on the same visit.
Loud grinding or banging noises are typically caused by worn drum bearings, a loose drum spider or an unbalanced load.
Yes, along with LG, Whirlpool, Hisense, Speed Queen and most other major washing machine brands.
It depends on the fault and the age of the machine. Minor issues like a worn seal or blocked filter are usually worth fixing, while a machine with repeated faults or a major motor or drum problem may not be. We'll give you our honest opinion after inspecting it.
Yes. AE Refrigeration provides washing machine repairs throughout Camps Bay and nearby areas including Sea Point and Clifton and Bantry Bay. Call 071 618 1376 or use the quick quote form above to book a technician.
Need a washing machine repaired somewhere outside Camps Bay? AE Refrigeration also provides washing machine repairs across a number of areas around Cape Town and the Northern Suburbs. From Durbanville and Constantia to Table View and Stellenbosch, our technicians travel to homes and businesses to diagnose and repair washing machine problems.
A washing machine isn't the only appliance that can give you trouble at home. We also repair a range of other household appliances throughout Camps Bay and the surrounding areas.
Our technicians work on tumble dryers, domestic fridges, commercial refrigeration and Speed Queen laundry equipment, dealing with everything from appliances that won't start to heating, cooling, draining and electrical faults.